Utilities | Wooster City Services

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Utilities

538 N. Market St.

Pay By Phone:  (330) 439-2126

Fax:  (330) 263-5262

Phone
(330) 263-5228
Contact Us
Announcement
Current Utility Bill Message
Updated: August 28, 2019 9:58 AM

Payment Options

Image of Map of new schedule.
NEW SCHEDULE for Waste and Recycling Collection
Updated: August 27, 2019 12:14 PM

Additional Information
Additional Information
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FAQ's
FAQ's
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How do I report a water line break or request emergency water shutoff?

Call (330) 263-5286 for 24/7 assistance.

What if I have flooding or a sewage backup?

Call (330) 263-5294 for 24/7 assistance.

How do I start new service or stop services for water, sewer, storm sewer or trash?

Call (330) 263-5228 or send us a message above.

Questions regarding your WCS billing?

Call (330) 263-5228 or send us a message above.

Water quality questions?

Call (330) 263-5286.

Who should I call for a water or sewer issue?

Contact The City of Wooster Utilities Division at (330) 263-5261. If after hours, call (330) 263-5286.

Who do I call to enclose the ditch in front of my house?

Contact The City of Wooster Engineering Division at (330) 263-5251.

Who do I call to report a sewer odor?

Contact the Water Pollution Control Plant at (330) 263-5294 or send us a message above.

Downloads & Links
Downloads & Links
Landlord Request for Tenant Water Service Disconnection18.09 KB
Current Utility Bill Insert93.25 KB
ACH authorization form78.2 KB
Water Rates6.42 KB
Sewer Rates6.39 KB
Trash Rates12 KB
Storm Sewer Rates8.17 KB
Utility Rate Information17.97 MB
Killbuck South Metering638.55 KB
2016 Sanitary Sewer Overflow Annual Report57.82 KB
Current Utility Balances451.23 KB
Department Contacts
Department Contacts

Nathan Coey

Utilities Manager

(330) 263-5284

ncoey@woosteroh.com

 

 

Collection & Distribution

Call for sewer problems, leaks, meter leaks, other meter problems

Daytime (7 AM - 3:30 PM)
(330) 263-5261

Evening (after 3:30 PM)
(330) 263-5286