Thank you for considering a career in public service. Before applying for a position, we encourage you to review the Wooster Ashland Regional Council of Government's (WARCOG) Core Values. We can only accomplish our mission and deliver the best service to our citizens by selecting employees who are committed to good governance and demonstrate a desire to serve the public and follow the WARCOG's Core Values.
WARCOG 911 Dispatch - Core Values
Excellent Customer Service
Our organization exists because a desire for shared governance, equitable cost sharing, and superior customer service was desired by our Stakeholder agencies. The staff of the WARCOG will strive for excellence, recognizing that our interactions with those we serve define us; we will endeavor to develop a relationship of trust with our communities.
We value honesty, transparency, and ethical interactions that foster public trust and provide a strong foundation for future relationships.
Above all else, we realize that we are here to meet the needs of the public and therefore we take ownership of, and responsibility for our decisions and actions. We recognize the gravity our decisions can have on the outcome of an incident and the need for sound decisions, the use of good judgement, and collaboration with our team.
We owe each other a working environment characterized by trust and respect, fostering open and honest communications at all levels. We will actively listen and try to understand others and will always treat all persons with respect, compassion, dignity and tolerance.
We strive for an environment which promotes a collaborative spirit, free of harassment, discrimination, and retaliation. We want to develop an organizational culture that expects high performance, accountability, and sacrifice for others. We will consistently do more than is expected and challenge ourselves to grow professionally and personally daily.
We recognize the importance of our role in the emergency response system and strive to keep our citizens and first responders free from danger by maintaining situational awareness, communicating effectively with our partner agencies. With a commitment to training and personal development, we can help mitigate risk to the public and our members at fires, police, and medical emergencies.
Our team is supportive of each other's efforts, loyal to one another, and care for each other both personally and professionally. We recognize each other’s weaknesses and celebrate each other’s strengths, valuing every individual for their unique skills, talents and contributions. We trust one another to prepare in such a way that puts the reputation of the team and the WARCOG first.
Each of the core values above provides an ingredient that defines professionalism. Our members must possess a positive attitude, a strong focus on customer service, and conduct themselves in a manner befitting our role as a professional public safety dispatcher, entrusted with the safety of our communities’ officers and citizens. The preservation of life begins with the members of the WARCOG.
By clicking below to complete an application, you are committing to upholding our Core Values if you become an employee of the WARCOG.
Please ensure you allow enough time to complete this application in one sitting, as there is not an option to save your progress.
We're HIRING!!! Full-time 9-1-1 Dispatchers wanted. Competitive pay, on the Job Training.
Applicants should have:
A desire to be impactful in their community.
A service minded, customer focused attitude.
The ability to remain calm under intense pressure.
A clean criminal history and High School Diploma or Equivalent.
Our work is team oriented, intense, stressful, and mission-focused, requiring a self motivated, organized personality. If you feel this is where you thrive, please follow the link to our application.
Must be willing to work nights, weekends, and holidays in a manner which accommodates 24/7 emergency operations.
Applicants should review the automatic disqualifiers for WARCOG 911 Dispatcher applicants posted below.
Full Time - beginning at $19.99 per hour (rate increases to $21.99 after 6 months). Candidates with previous dispatching experience may be eligible for a higher starting salary. Paid Vacation and Holiday, Membership in the Ohio Public Employees Retirement System (OPERS), Health, Dental and Vision on day one, Ohio Deferred Compensation, Employee Longevity Program and opportunities for overtime.
Applications will be accepted until all positions are filled. Thanks for your consideration!
You may contact Human Resources regarding questions by calling 330-263-5256 or emailing questions to: email@example.com