Current Utility Bill Message

Martin Luther King Jr. Holiday

City of Wooster Municipal Offices will be closed on Monday, January 20, 2020 in observation of Martin Luther King Jr. Day. There will be NO trash delay the week of January 20th.

Rate Changes

To ensure sustainable operation of the city’s water and sewer systems, effective 1-1-2020 rates for Water and Sewer service will be increasing 5%.  This increase will show on bills that customers receive in February 2020. 


If a Wooster City Services employee contacts you in person at your residence, the employee will be driving a city car with city license plates; they will also carry city issued identification card.  You may also call 330-263-5228 to verify the identity of a Wooster City Services employee. 

Pay by Phone: 330-439-2126

Pay by Web:

All previous balances are due immediately; current charges are due on or before the 23rd

Pursuant to city ordinance 921.06(e) accounts with an unpaid previous balance may have water service disconnected.