Current Utility Bill Message

City of Wooster Offices Closed

City of Wooster offices will be closed on Monday, February 19, 2024, in observation of Presidents’ Day.  Trash pickup in the City of Wooster will NOT be delayed for this holiday.



You may pay your bill by phone using our pay by phone number (330) 439-2126.  It is a local number, all major credit and debit cards are accepted, and there are NO fees!!  You will need your Wooster City Services account number and your zip code to use this service.


Customers may pay their utility bills online at the following website: You will need your Wooster City Services account number to use this service.


Wooster City Services also offers an ACH option.  ACH forms may be obtained by going to then clicking on “Utilities” and scroll down to “Downloads & Links” and click on ACH Authorization Form.  




Pay by Phone: 330-439-2126

Pay by Web:

All previous balances are due immediately; current charges are due on or before the 23rd

Pursuant to city ordinance 921.06(e) accounts with an unpaid previous balance may have water service disconnected.