MCTV Underground Construction Information

Submitted by ashley.brillhart on Tue, 03/05/2024 - 5:14pm

MCTV is excited to announce we are rolling out 1 Gigabit (1000 Mbps or 1 Gbps) Excellerate fiber-to-the-home Internet service in Wayne county.

What is Excellerate?
Excellerate is MCTV’s newest service that is being rolled out across our service area. It is a fiber-to-the-home (FTTH) network that allows us to offer symmetrical Internet speeds. Excellerate services provide symmetrical upload and download speeds for Internet. Excellerate offers 1000 Mbps, 300 Mbps or 100 Mbps download and upload speeds. This is especially important if your family uses multiple devices for multiple high usage activities like streaming, gaming and video chatting. Excellerate lets you do all these things, at the same time, without sacrificing performance.

Excellerate is built using a fiber-to-the-home construction. Fiber-to-the-home is exactly as it sounds. A fiber optic connection is delivered directly to your home from our headend. Our current system is a fiber to the node construction. This type of system delivers services over fiber to a point in your neighborhood. From there, it is sent to your home over a coaxial cable. There are many benefits to a fiber-to-the-home system, the biggest of which is the ability to offer symmetrical (same upload and download) Internet speeds.

What to expect in your yard?
Prior to construction in your neighborhood, you may notice flags and paint marking the location of some underground utility lines. MCTV construction team will dig at the marked locations. If dirt is removed it will be filled in. The fill will need to settle 3 to 5 weeks to avoid sink holes. Top soil and grass will be planted after the settling is complete. Our construction team will pull and splice fiber to your home and once finished all equipment will be removed from your yard.

When can I get Excellerate?
Excellerate is available on a rolling basis as construction is completed in each neighborhood. The construction of Excellerate takes time and has been being continuously worked on and completed over the past few years. It will continue over the next few years across our entire service area. Given the scope of the project, we cannot give exact dates for when it will be available in a specific neighborhood. When it is your neighborhoods turn, MCTV will install fiber-to-the-home along utility easements or underground to bring you Excellerate High-Speed Internet. To learn if Excellerate is available in your specific neighborhood, please call 330-833-4134 to speak with a customer care representative or chat with us online at MCTVOhio.com.

Questions?
Visit MCTVOhio.com to learn more about our construction process. If you have additional questions or concerns not covered in our FAQs, please call us at 330-833-4134 or chat with us online at MCTVOhio.com.