Coronavirus Disease 2019 (COVID-19)

Submitted by ashley.brillhart on Tue, 03/10/2020 - 8:40pm

Have you scheduled your vaccine appointment yet?

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City of Wooster Government
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City Hall is Open

City Hall, the Community Center and the Safety Center have been opened to the public.  We continue to encourage our residents to continue to use deposit boxes, mail or online submissions for payments and permits. 

Per the latest CDC guidelines and the State order, masks are not required for fully vaccinated individuals.  For unvaccinated individuals, the State Health Order recommends continuing to wear masks indoors when it is not possible to maintain six feet of physical distancing.

City Hall does have a new kiosk in the lobby which replaces our customer service person.  Individuals will need to use the kiosk in order to reach the Division they need.

The City will continue to follow any guidance from the Governor's office, as well as that of other public health authorities, as we develop the specifics of further plans.

For Payments, use the drop box to the right of the City Hall main entrance door.

Please do not put payments in the envelope holder.

Utility payments may be made online at htts:// or by phone at 330-263-2126.

To schedule an appointment, please contact the person or department via phone or email:

You can also contact us online by using the CONTACT form on our website -

Additional online services are as follows:

Promotion and education for citizens and customers will continue to be posted on the following online platforms:

Wooster Community Hospital Update

Wooster Community Hospital video update on What You Need to Know About the COVID-19 Vaccine

Links to services:
WCH COVID-19 Q&A Call-in Line: 330.287.5924
Curbside Prescription Pick-up:
Telehealth/WCH TodayCare:
Urgent Care/NowClinic:…

Department Specific Information
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Income Taxes

The City of Wooster Income Tax Department extended the filing deadline for Wooster City income tax returns. This also included extending the time to pay. The filing deadline is May 17, 2021.

The US Treasury Department and Internal Revenue Service announced on March 17, 2021 that the federal income tax filing due date for individuals for the 2020 tax year will be automatically extended from April 15, 2021, to May 17, 2021.  More information can be found here -…

Safety Services

All police, fire and EMS services are in operation.

Police Department


Until changes are recommended by the CDC and the Ohio Department of Health, the Safety Center and all Fire Stations will be prohibiting visitors at those facilities, will be suspending all tours of those facilities and will be limiting face to face contact as much as possible, in order to limit the exposure and spread of the COVID-19 virus to our citizens and safety forces. Patrols and responses to crashes, crimes and related calls will not change.

The Wooster Police Department prides itself on our ability to communicate with those we serve.  I think we can all agree that the ever-evolving situation withCOVID-19 is unprecedented and there is a lot of uncertainty.  Nevertheless, what is certain is that our officers are out there 24 hours a day 7 days a week doing our best to ensure all are safe. 

With that being said, in an effort to maintain our commitment to everyone’s safety we have made some temporary changes. First, we will respond to emergency or in-progress calls and crashes.  This will not change. Most importantly, we will be out there patrolling.  You will see our officers in all areas of the city and we will continue to protect and serve.  However, in an effort to limit everyone’s potential exposure to COVID-19 we have made some changes. These modifications include officers using the phone and email to gather information on non-emergency calls.  We also ask that you not come to the safety center to make a report or speak to an officer.  Moreover, if you would like to do a public record request, please do so by calling first and consider utilizing  You can also acquire records by going to the public record section of our PD website.  Finally, in addition to these operational changes you may notice that we will not be doing building tours, in-person meetings, demonstrations, or speaking engagements. 

We are proud of the relationship we have built with all of you over the last several years.  Part of what makes WPD special is our willingness and ability to connect with the public.  Whereas we may be limiting our in-person contact with all of you, it doesn’t mean that we’re not there.  We will continue to reach out via social media and will be visible.

Fire Department & EMS

During the COVID-19 situation, the Wooster Division of Fire remain open and are focusing on mission critical activities.

To facilitate community risk reduction, the Fire Division staff will be working with the Wayne County Health Department to distribute emergency preparedness & prevention information to our communities vulnerable populations.


To minimize the impact on our healthcare and EMS system(s), PLEASE utilize the below guidance from the Wooster Community Hospital:


What to do if you suspect you have COVID-19

The vast majority of patients have mild/moderate symptoms and don’t require hospitalization.

Mild symptoms, stay home
Please stay home, self-isolate, and follow prevention measures to avoid infecting others.
While at home:

  • Practice frequent hand hygiene
  • Limit close contact with other people and pets
  • Do not share utensils, dishes, or drinking cups.

Worsening Symptoms, call first:
Before you go to a facility, we recommend you do one of the following to determine if you meet the CDC criteria for a COVID-19 test or to rule out another healthcare condition causing your symptoms

  • Call your Primary Care Provider
  • Have a virtual visit using the WCH Today Care app
  • Call the ODH at 1-833-427-5634.

The current CDC guidelines for testing are for patients that meet specific criteria. WCH is currently only able to test patients who are sick enough to be admitted to the hospital. As testing becomes more available, we will communicate this.

Severe symptoms, dial 9-1-1
If you’re experiencing severe symptoms, visit the Emergency Department or call 9-1-1.

Parks & Recreation

Below you will find information regarding rentals at the Chalet at Freedlander Park and park pavilions.

This information will continue to be updated online as needed and shared on our social media channels.

Rentals – Park Pavilions

  • Rentals for 2021 are being accepted on a first come, first serve basis at the Wooster Community Center or by calling (330)263-5207 beginning Monday, January 4, 2021. Payment will be required to secure the rental date, however, individuals interested in renting a pavilion may only do so with the understanding that if cancellation of their rental occurs due to the restrictions in place at that time, refunds will not be issued.   
  • Due to current COVID - 19 restrictions, reservations for events are being made only if all guidelines and mandates by the Ohio Department of Health can be followed.

Rentals - The Chalet at Freedlander Park

  • We are currently taking reservations for The Chalet at Freedlander Park! Capacity is limited and social distancing guidelines for catering/banquet facilities are being enforced.
  • Please call the Wooster Recreation and Community Center with any questions at 330-263-5027.

Parks maintenance operations will continue and City parks are open for walking, jogging, running and hiking as long as users abide by social distancing guidelines.

Please adhere to all health and safety measures at our newly re-opened facilities in order to prevent the spread of COVID-19.

Special Event Permits

Special Event, Block Party & Stage Permit Modifications Related to COVID-19

Events meeting the criteria in which a Special Event Permit is required include parades, 5K’s, concerts, etc. 

The City of Wooster is now accepting permit applications. Event coordinators can file their permit online at 

Since there have been multiple event cancellations in light of COVID-19, the City of Wooster is advising that residents and visitors reach out to the event organizers prior to the scheduled event date if you are planning to attend an event in the City of Wooster.

Public Meetings

City Council meetings will be in person beginning June 7, 2021 at 7:30 p.m.

Bid opening is now open to the public.  Bid results are published on the Engineering webpage shortly after the bid opening.

Public meetings will continue to be published on the Wooster YouTube channel.

Please check here periodically for updates.

City Council Meetings

City council meetings will be in person beginning June 7, 2021.  For unvaccinated persons masks will be required and socially distancing will be practiced.  Meetings will continue to be available for viewing on the City's YouTube channel and MCTV.

MCTV viewing is as follows:

Wednesday & Thursday evenings at 6:30 p.m. & 11:30 p.m.

Thursday & Friday mornings at 7:30 a.m.

Thursday afternoon at 1:30 p.m.

Friday afternoon at 2:00 p.m.

Sewer Safety Tips